Frequently asked questions

Who is responsible for the correctness of the data in the Dog's Register?

The responsible of the dog himself has to check the correctness of his personal data in the Dog's Register and has to report all changes and eventual correction.

Going on holiday with your dog. NOT WITHOUT ITS PASSPORT !!

Since 1st October 2004, you need to have a European passport to take your dog, cat, or ferret on your travels.

In Belgium, since 7th June 2004, dogs automatically receive a passport when they are given their identification.

In case of dogs registered before 7th June2004, your veterinarian can provide a passport.

What do I do if my dog is registered with DogID but has no passport, and I would like it to have one linked to its identification number ?

You go to your veterinarian who will give you immediately a passport for your dog.

Warning! For dogs identified and registered before 7th June 2004, the passport is only compulsory for dogs, which will be travelling. 

What do I do if my dog dies?

You return the card entitled "Change of owner or change of address request - Notification of death" after entering the date of death.

What do I have to do if I change address ?

You return the card “Follow Change of owner or change of address request- Notification of death card” after completing your new address. You keep the passport. You receive a new card within 14 days.

What do I do if my dog has a new owner ?

The previous owner sends the card entitled "Change of owner or change of address request - Notification of death", after completing the new owner's data, to DogID (PB 20000, BE-1600 Sint-Pieters-Leeuw). He hands over the passeport the new owner.

The new owner receives from DogID, within the next week :

  • a definitive identification and registration certificate in the form of of a self-adhesive label which should be stuck in the section XII, "Others" of the passport ;
  • a card "Change of owner or change of address request - Notification of death". This card must be kept with the passport. It will be used to notify subsequent changes of address or owner.
  • when a dog moves outside the Belgian territory (change of address, change of responsible, …), no definitive certificate (the one that contains the label to be stuck in the passport) is mailed to theresponsiblesof these dogs, living abroad. The responsibles of these dogs need to register their dogs in their country of residence.

Is my dog properly registered?

Your dog has been registered by a vet. They have new passports and provisional identification and registration certificates.

At the moment of identification, the identifier fills in the provisional identification certificate, stating the passport number clearly. The identifier sends the pink original and the yellow copy (there is no yellow copy anymore in the new version of the provisionalidentification certificate)of the document to DogID as soon as possible (no more than eight days after identification). The completed the passport and the white copy are handed over immediately to the animal's keeper. The green copy is held by the identifier for at least one year.

With the presence of a yellow copy (old version provisional identification certificate)

In exceptional circumstances, the breeder of a dog may sell the animal without first having it registered, on condition that the destination is an approved establishment. In this case, the identifier sends DogID the pink original of the provisional identification certificate only, as soon as possible (not more than eight days after the identification).
The passport and the yellow and white copies are immediately handed over to the breeder. The green copy is held by the identifier for at least one year. Once the sale has been completed, the breeder fills in the reverse of the yellow copy with the details of the new owner and sends it to DogID as soon as possible.
If the dog's breeder does not sell the animal to an approved establishment within eight days following its identification, he / she must fill in the back of the yellow copy of the provisional identification certificate with his / her own data and send it to DogID as soon as possible.
In this case, the animal cannot be sold until the breeder has the definitive identification and registration certificate (label to be stuck in the passport).

In the absence of a yellow copy (new version provisional certificate)

In exceptional circumstances, the breeder of a dog may sell the animal without first having it registered, on condition that the destination is an approved establishment. In this case, the identifier completes the registration number of the buyer at the back of the pink original of the provisional identification certificate and mails this to DogID as soon as possible (not more than eight days after the identification).
The passport and the white copy are immediately handed over to the breeder. The green copy is held by the identifier for at least one year one year after the identification.

In the course of the next week, the owner will receive:

  • a definitive identification and registration certificate in the form of a self-adhesive label which should be stuck in the section XII "Others" of the passport ;
  •  a card "Change of owner or change of address request - Notification of death". This card must be kept with the passport. It will be used to notify subsequent changes of address or owner.

Is my dog properly identified?

Your dog must be identified by an electronic chip (transponder). The electronic chip identification must be carried out by a vet.

A tattoo is the old methode of identification of a dog. 

What does the Law say?

Since the 1st September 1998, the identification and registration of dogs is obligatory.

What this means is that:

  • If a dog is born on your premises and you intend to keep it, you must have it identified and registered before it is 8 weeks old
  • If you intend to sell or give away a dog of any ages, you must first have it identified and registered
  •  If you buy or are given a dog, it must first be given an identification number and be handed over complete with nits passport

New chip when the existing chip is not readable anymore

When injecting a new chip when the old one is no longer readable, a document “Vervanging paspoort – Remplacement du passeport” be completed by the veterinarian and he must give a new passport to the responsible of the dog. In order to avoid that the same dog is registered twice with two different chip numbers, the veterinarian must also indicate the old chip number and check the box “chip onleesbaar – chip illisible on the document “Vervanging paspoort – Remplacement du passeport”. In this case, DogID will register the new chip number for this dog as the primary identification (appears on the web site in the search result). The old chip number remains registered and can be found back in the history of the dog. If the veterinarian doesn’t mention the old chip number, DogID will create a second registration in the database (there is no possibility to link the two chip numbers without the information of the veterinarian).

Change of owner without the white card of the final certificate

When the white card is used for notifying a change of responsible of the dog, the change is immediately executed. When this white card is no longer in the possession, a change of a responsible can also be reported to DogID in the following way:

  • A written, dated and by the current and new responsible signed request, or with the guarantee certificate.
  • A change of responsible (except for the refuges, see below) can be requested via the veterinary or the new responsible. After receipt of the request, DogID will send a message to the current responsible. Without a signed and dated counter notice of the latter, and after a waiting period of 10 working days, the change will be executed.
  • A request for a change of responsible through a refuge (dog coming in or leaving) is executed immediately if this request is confirmed by the 9ZE document with the HK number of the refuge or with the white card when it concerns an outgoing dog that was already identified under the name of the refuge.
  • A request for a change of responsible coming from a breeder with an HK number is executed immediately when it concerns an outgoing dog and if the request is confirmed by a written message (mail, fax) with indication of the HK number or is made with a signed guarantee certificate. If the dog comes back to the breeder, the classical procedure for a change of responsible (with letter to the current responsible) is applied.

Responsibility for reporting changes regarding the dog

The current dog responsible (seller…) is always responsible for reporting, to DogID, using the white card, change of address, change of dog’s responsible or the decease of the dog.

Important when ordering documents

Ordering of documents can be done by mailing an order form to the BP 20000 of DogID or online through our web site www.dogid.be The order form can be downloaded via our web site. When using the order form, it is important that all requested information is filled out completely and correctly. The payment must be made with the precise amount and should, as reference, mention your veterinary association number, preceded by an 'F' or a 'N'. A correct and complete association number is essential in the automatic processing of your order and payment. The absence of data or incomplete data leads inevitably to delays in the delivery or to the impossibility to process the order. Documents can also be ordered online via our website and paid with Visa, MasterCard, Bancontact or Bank transfer. Since the processing of the data and the payment happens fully automatically, we recommend using this method. It is the fastest way and it avoids delays due to missing or incomplete data.

Distribution of a duplicate of a passport

The new Royal Decree of April the 25th 2014 determines the use of the document « Replacement of passport » for the distribution of duplicates of the de passports by the veterinarians. This procedure is also applicable for the dogs registered before the 7th of June 2004. 

The payment of the documents in case of a company (veterinary office, cooperation with a breeder)

When ordering the documents for the registration and identification of dogs, the data on the debit note may differ from the coordinates of the veterinary who orders the documents. The address and data of the invoice and the document for the imposition of the regional tax can be adapted on the ordering documents. The invoice and the document for the imposition of the regional tax will then be made on these coordinates and not on those of the veterinarian who ordered under his name.

What do I do if my dog has a microchip or tattoo but isn't registered with DogID ?

You must get in touch with the vet to get him to send us the provisional identification and registration certificate.

What do I do if my dog is from a foreign country?

You must go to a vet to get your dog registered with DogID.

I'm a private individual. Can I change the registered owner by phone, fax, or e-mail ?

The fastest solutions, if you still have contact with the former responsible, consist of:

  • Either the former responsible asks DogID to mail him the card "Change of owner or change of address request”. The former responsible returns us it with your coordinates on the back and upon receipt, DogID will immediately carry out the change. 

  • Either sent a joint declaration to DogID, signed by the former responsible and yourself, stating the change of responsible. Upon receipt, DogID will immediately carry out the change.

If this is not feasible, and you no longer own this card, you can send a simple written request to DogID. DogID will then ask the agreement to the former responsible to carry out the change (procedure that takes +/-3 weeks).

What do I do if my dog is lost or stolen ?

Notify DogID as soon as possible by calling +32 (0)2 333 92 22 between 8h and 20h.

The management (ordering, usage) of the documents in a veterinary office or an association of veterinarians

DogID must ensure the traceability of the documents for registration and identification of dogs. It is possible to meet this requirement thanks to the registration of « groups » (concept that encompasses legal type of association - societies, … - or others) to DogID. If you work in a veterinary office or if you want to report a link with another of your colleagues (association or any other form of cooperation) , you are asked to report in writing (by mail, fax, letter) to DogID the membership numbers of the veterinarian society, making part of this « group ». As a result, we will record this group and all the changes that you report to us (addition or withdrawal of a group member). The advantage of this is that the documents for registration and identification of dogs can be used interchangeably by the members of the Group (and not only in connection with the veterinarian who ordered the documents in his name).